Our team works along with our customer to set a clear strategy and objectives, in order to formulate the SPA Concept.
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The SPA Concept begins its realization. We cooperate closely with our executive partners and team of expertise to deliver the best solution for SPA design including A to Z facilities and functions. The facility layout incorporates high end customer experience.
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Read more …Spa Design and Manufacturing
The specialized team of technical partners undertakes to install all the equipment in the spa and to implement all the required action protocols in order to deliver the project in full operation.
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Read more …Spa Installation and Implementation
SPA INVENTION OF AN ENTIRE MILLENNIUM….
The term spa is an abbreviation of the Latin expression "sanus per aqua", meaning healthy through water. Synonymous with beauty, since the Ancient Greek and Roman times, the spa is no longer a luxury and has become a need for stimulation and relaxation accessible to everyone and with quick results.
The Ancient Greek and Roman Baths were real "temples of pleasure", meeting and acquaintance places, health oases, theaters of art and culture, in which visitors listened to their body and spirit.
Their secret was locked in the healthy power of heat, which was produced in the famous Roman furnaces "hypocausius". These furnaces were constructions based on a special thermo-hydraulic installation which operated fuelled with charcoal. Special channels led the hot water to the pools and bathtubs, while the smoke, through a special installation, heated the walls and floors of the individual rooms.
Heat, that eternal human need, was the undisputed protagonist in the Roman Baths. Through bioclimatology and temperature control, so that it is given in the right amount and at different scales in the various sections, spectacular results were achieved both for the physical and mental health of the patrons. The architectural composition of the spaces obeyed a very specific sequence, around the heat source, the "hypocausius".
LACONICUM
The space closest to the heat source, in which the temperature reaches from 65°C to 80°C. Intense sweating causes a natural detoxification in the body. The stay in this area lasts up to 15 minutes. This space is today known as SAUNA. The laconicum (i.e. Spartan, sc. balneum, "bath") was the dry sweating room of the Ancient Greek and Roman thermae, sometimes contiguous to the caldarium or hot room. The name was given to it (Laconia: Sparta) since it was the only form of warm bath that the Spartans admitted. The laconicum was usually a circular room with niches in the axes of the diagonals and was covered by a conical roof with a circular opening at the top, from which a brazen shield is suspended by chains, capable of being so lowered and raised as to regulate the temperature.
CALIDARIUM: The next space from the Laconicum, in which the temperature reaches from 45°C to 48°C. Hot bath and steam. Water vapor enhances the regulation of PH, hydration and cleanliness of the skin. By adding essential oils to the steam, a pleasant, relaxing and beneficial bath is achieved. The application takes 15 to 20 minutes and is today known as a HAMAM. This was a very hot and steamy room heated by a hypocaust, an underfloor heating system using tunnels with hot air, heated by a furnace tended by slaves. This was the hottest room in the regular sequence of bathing rooms; after the Calidarium, bathers would progress back through the Tepidarium to the Frigidarium. The bath's patrons would use olive oil to cleanse themselves by applying it to their bodies and using a strigil to remove the excess. This was sometimes left on the floor for the slaves to pick up or put back in the pot for the women to use for their hair.
TEPIDARIUM
Followed by Calidarium. In the Tepidarium, a temperature of 37°C to 39°C develops, ideal for the natural increase in metabolism. Staying at this temperature is not limited in time. Today it is found as RASSOUL and is used in combination with muds all over the body for liposuction or algae in local areas or clay for firming or even moisturizing creams for the face and bust. After application, a pleasant shower hugs the body, washing it off and leaving it smooth, clean and velvety. The tepidarium was the warm (tepidus) bathroom of the Ancient Greek and Roman baths heated by a hypocaust or underfloor heating system. The speciality of a tepidarium is the pleasant feeling of constant radiant heat, which directly affects the human body from the walls and floor. There is an interesting example at Pompeii; this was covered with a semicircular barrel vault, decorated with reliefs in stucco, and round the room a series of square recesses or niches divided from one another by telamones. The tepidarium was the great central hall, around which all the other halls were grouped, and which gave the key to the plans of the thermae. It was probably the hall where the bathers first assembled prior to passing through the various hot baths (caldarium) or taking the cold bath (frigidarium). The tepidarium was decorated with the richest marbles and mosaics; it received its light through clerestory windows on the sides, the front, and the rear, and would seem to have been the hall in which the finest treasures of art were placed.
FRIGIDARIUM
Cold bath (-5°C to -10°C). Follows warm baths to strengthen and improve circulation. The duration of the cold baths depends on the sensitivity and endurance of the bather. Today it is found under the names "cold barrel", "crushed ice" or "friggo pool". A frigidarium is one of the three main bath chambers of an Ancient Greek and Roman bath or thermae, namely the cold room. It often contains a swimming pool. The succession of bathing activities in the thermae is not known with certainty, but it is thought that the bather would first go through the apodyterium, where he would undress and store his clothes, and then enter the elaeothesium or unctuarium to be anointed with oil. After exercising in a special room or court, he would enjoy the hot room, known as Calidarium or caldarium, then the steam room (a moist sudatorium or a dry laconicum), where he would most likely scrape the by now grimy oil with the help of a curved metal strigil off his skin, before finally moving to the frigidarium with its small pool of cold water or sometimes with a large swimming pool. The water could be also kept cold by using snow. The bather would finish by again anointing his body with oil.
DUCE AROMATIC
Aromatic rain shower at medium temperature with essential oil of lavender, jasmine, orange blossom and chamomile and then shower of frozen mist with essential oil of cedar, eucalyptus or peppermint to achieve the temperature difference and balance the body. Today it is found under the names Experience Shower or Adventure Shower.
Depending on the square meters of the Spa, we create stations of the Rejuvenation cycle method, with the aim of achieving the maximum wellness result, without an accompanying therapist and therefore without working hours, as long as the client is guided in the space and the special routes, with special forms of information and correct instructions and therefore we maximize profitability.
Read more …Rejuvenation cycle method
Medical Spa: Aesthetic medicine and cosmetic surgery one step ahead….
In the context of Medical Tourism, we offer our clients the Medical Spa service, a complete treatment and relaxation experience and an impressive combination of high-quality medical services and luxurious wellness. In collaboration with leading Doctors, professionals in their field and top medical centers, we provide specialized medical services, combining medical procedures with the therapeutic applications of the Spa as well as with the luxurious character of the facilities. Our unique approach combines the expertise of Dermatologists and Plastic Surgeons with the tranquillity and luxury of a Spa, creating a truly exceptional Medical Spa experience. We are dedicated to providing our guests with the highest level of care, safety and satisfaction while promoting Medical Tourism in the hospitality industry.
Comprehensive Medical Spa Services
Our Medical Spa division offers a wide range of comprehensive services, including non-invasive medical treatments
and procedures. These may include anti-aging treatments, dermatological procedures, cosmetic enhancements, and
more. Our team of skilled medical professionals ensures that each treatment is tailored to the individual needs and desires of our clients, prioritizing safety, efficacy, and natural-looking results.
Collaborative Approach
Our collaborative approach sets us apart. We work closely with our clients to understand their specific goals and concerns. Through consultations with our Dermatologists and Plastic Surgeons, we develop personalized treatment plans that address their unique needs. Our goal is to enhance our clients' well-being and confidence, combining medical expertise with the relaxing and rejuvenating ambiance of a Spa.
Professional Expertise
Our Medical Spa division is staffed by highly trained medical professionals, including Dermatologists and Plastic Surgeons with extensive experience in their respective fields. We ensure that our team stays up-to-date with the latest advancements in medical aesthetics and techniques, offering our clients access to the most advanced and effective treatments available.
Integration with Hospitality
Our Medical Spa division seamlessly integrates within the hotel environment, providing a luxurious and discreet setting for our clients. We prioritize privacy, comfort, and personalized care, ensuring that each client receives a bespoke experience that meets their specific needs and preferences. We collaborate closely with the hotel staff to create a seamless and harmonious experience for guests seeking medical treatments and wellness services.
Medical Tourism Promotion
Through our Medical Spa division, we actively promote Medical Tourism within hotels. We showcase the unique advantages of combining a luxurious hotel stay with personalized medical treatments, attracting international and domestic guests seeking high-quality medical services in a relaxed and upscale setting.
The stage after the full installation and delivery of the Spa is one of the key points for proper operation. We support our customers with a network of highly trained technicians and professionals. Highly trained technicians, fast response, less breakdowns compared to total number of problems. The long-term experience of our partners in the design and construction of saunas and hammams is also reflected in the quality of the after-sales service.
A speedy response whenever any problems of faults arise
We guarantee to respond within 24 hours to customers reporting any problems to us because, in after-sales service too, our priority as a company is customer satisfaction.
Most problems can be solved by telephone
Our highly-skilled workforce and the superior quality of all our products means almost all assistance can be delivered by telephone. Often all that is needed to solve a problem is a guided reading of the intuitive control panel fitted to all our products and specially designed to display any faults clearly.
Maintenance contract
Under the maintenance contract beyond the warranty, we offer a strong advantage for the safety and ease of equipment maintenance. We also train customer technical staff to deal with any day-to-day difficulties and provide free phone support for diagnosis and repair.
Read more …Maintenance & After sales Support
We undertake, according to the design of the Spa area and the treatment cabins, the creation of the Spa menu, based on protocols, treatments and personalized programs related to the specific Spa concept. Our partners and our team of trainers offer theoretical and practical training in real operating conditions.
We develop our knowledge and keep up to date with new innovations in order to provide the best possible service and advice to our customers.
The experienced team of Spa & Beauty Trainers guides and advises our client regarding the organization and management of the Spa as well as the proper maintenance of the equipment.
Spa Marketing is a service offered to our clients, using promotional tools to attract buyers and increase profitability. Some of our services include:
Website and Blog Creation
We design the corporate identity and create an impressive website that will reflect the luxury and relaxation you offer. We're adding a blog to share wellness tips, new packages, and special offers.
Social Networks
We harness the power of social networks to advertise your services. We publish photos, videos and offers on platforms such as Instagram and Facebook.
Email Marketing
We create informative newsletters for your customers. We send them special offers, news about your treatments, and invitations to events.
Offers and Discounts
We create special offers for wellness packages and discounts to communicate them at the reception and in the rooms.
Partnerships with local organizations in the area
We establish partnerships with other organizations for joint offers and packages, thus expanding your customer base.
Advertisements in Magazines and Websites
We advertise the Spa in travel, wellness and luxury magazines and websites.
Participation in Events and Exhibitions
We participate in local events and exhibitions to promote your services and create partnerships.
Reviews and Ratings
We encourage customers to leave reviews on various platforms. Positive reviews are very effective in attracting new customers.
Organization and management services are offered to our clients with two different forms of cooperation, rental or management. The choice of the form of cooperation and the agreement with our client is determined by the square meters of the spa, the set of treatment cabins and the cosmetic products to be used.
Depending on the selected option, we can offer the following services with different degrees of involvement:
Read more …Operation & Management