Organization and management services are offered to our clients with two different forms of cooperation, rental or management. The choice of the form of cooperation and the agreement with our client is determined by the square meters of the spa, the set of treatment cabins and the cosmetic products to be used.
Depending on the selected option, we can offer the following services with different degrees of involvement:
- Directing and monitoring the Spa Manager
- Revenue management
- Business planning
- Continuous review of operating procedures and policies
- Quality control of functions and services to maintain high standards
- Continuous monitoring of guest satisfaction
- Continuous menu and treatment development to meet customer expectations and industry trends
- Setting financial goals and creating operational budgets with regular reviews
- Budget control
- Weekly and monthly management reports
- Monthly meetings with the Hotel to review financial performance
- Action plans and future planning for the development and/or improvement of the spa
- Planning and implementation of Marketing & PR
- Leadership coaching and development of management skills
- Mystery guest program
- Continuous human resource management
